Last updated: 22 September 2026
This notice explains how Formby Cloud Ltd, trading as Formby Web Design, handles personal information when you use formbywebdesign.co.uk or contact us about our services.
Who is responsible for your information?
Formby Cloud Ltd, trading as Formby Web Design, is the controller of personal information described in this notice. Our contact address is Cropton House, Three Tuns Lane, Formby, L37 4AQ. You can email info@formbywebdesign.co.uk or use our contact page.
Information we collect
- Enquiry information: your name, email address, telephone number, business details, project requirements and anything else you include in a form, email or conversation.
- Website and device information: IP address, browser and device details, pages viewed, referring page and approximate location where these are collected by our hosting, security or analytics tools.
- Client and transaction information: project correspondence, agreed work, invoices and payment records if you become a client. We do not ask you to send payment-card details through the website.
- Affiliate information: if you follow an affiliate link, the destination network or retailer may record the referral and information about a resulting transaction. We do not receive your full payment details from the retailer.
How we use information and our lawful bases
- To answer enquiries, prepare proposals and take steps requested before a contract.
- To provide agreed services and administer client work where processing is necessary for a contract.
- To operate, secure and improve the website, prevent misuse and understand service demand where this is necessary for our legitimate interests and does not override your rights.
- To use non-essential analytics or similar cookies where you have given consent. You can withdraw consent through the website’s cookie controls.
- To keep records and respond to lawful requests where required by law.
We do not sell personal information.
Who receives information?
We may use carefully selected providers for website hosting, email, contact-form delivery, security, analytics, backups and business administration. Professional advisers or public authorities may receive information where reasonably necessary or legally required. When you choose to follow an affiliate link, information is handled by the relevant network or retailer, such as Awin or Amazon, under its own privacy notice.
International processing
Some technology providers may process information outside the United Kingdom. Where UK data-protection law requires it, we rely on an adequacy regulation or approved contractual safeguards. You can ask us for more information about the safeguard relevant to your data.
How long we keep information
We keep personal information only for as long as it is needed for the purpose collected, to maintain necessary business and legal records, or to resolve a dispute. Enquiry information is reviewed periodically and removed when it is no longer reasonably needed. Client, invoice and transaction records may be kept for the period required by tax, accounting and legal obligations.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction, portability, or to object to processing. Where processing relies on consent, you may withdraw that consent at any time. These rights are not absolute and legal exceptions may apply.
To exercise a right, email info@formbywebdesign.co.uk. We may need information to confirm your identity. You may also complain to the Information Commissioner’s Office.
Cookies
Our Cookie Policy explains the categories of cookies and how to manage them.
Changes to this notice
We may update this notice when our services or legal obligations change. The date at the top shows the latest revision.